Privacy Policy
⚠ Entwurf / Gerüst — vor öffentlichem Launch durch geprüften Text (Generator/Anwalt) ersetzen. Last Updated: ⚠ Platzhalter
Introduction
Welcome to FBRQ.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform. The controller (Verantwortlicher) is Tim Signer, operating as FBRQ.ai — see our Imprint.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and password. This information is necessary to provide you access to our platform.
Appointment Booking
When you book a call via our scheduling provider (Cal.com), the data you enter there (e.g. name, email, chosen time) is processed to arrange and hold the meeting.
Usage Analytics
We collect information about how you use our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our platform services
- Send you product updates and early access invitations
- Improve our platform based on usage patterns
- Respond to your inquiries and support requests
- Communicate important updates about our service
- Ensure platform security and prevent fraud
Data Storage & Security
Your data is stored in secure, access-controlled databases (EU region) with encryption in transit and at rest.
Processors (Auftragsverarbeiter): we rely on the following providers, each under a data-processing agreement — Cal.com (appointment booking), Vercel (frontend hosting), Fly.io (backend hosting), Neon (database), Resend (email delivery) and OpenAI (AI processing). ⚠ Platzhalter: Liste + Speicherorte vor Launch prüfen/ergänzen.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who help us operate our platform (under strict confidentiality agreements)
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request a portable copy of your data
- Opt-out: Unsubscribe from marketing communications
To exercise any of these rights, please contact us at info@alphelius.com
Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies during our beta phase.
Children's Privacy
Our platform is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@alphelius.com
Controller: Tim Signer, operating as FBRQ.ai (see Imprint), Germany